Adding value to bank branch performance evaluation using congnitive maps and MCDA : a case study [Working papers nº 23-09]
A multiple criteria framework to evaluate bank branch potential attractiveness [Working papers nº 10-10]
Evaluating retail banking quality service and convenience with MCDA techniques : a case study at the bank branch level [Working papers nº 31-11]
How to create indices for bank branch financial performance measurement using MCDA techniques : an illustrative example [Working papers nº 13-12]